Mann Limited (In-Shop) Service Warranty

In this Limited Service Warranty (LSW) the terms “we”, “us”, “our” and “Mann” refer to Mann Technologies, Inc. The terms “you” and “your” refer to the customer of Mann Technologies, Inc. Obligations under this limited service warranty are backed by the full faith and credit of Mann Technologies, Inc

Coverage:

We warrant services provided to you to be free from defects in workmanship under normal use during the warranty period. This warranty extends only to you, the original purchaser. It is not transferrable to anyone who subsequently purchases, leases, or otherwise obtains the Prod uct from you.

Limitation of Coverage:

This LSW does not extend to any service not serviced by us. We are not responsible for damage to or loss of any programs, data, or removable storage media including online backup services. You are solely responsible for saving (backing up) any programs, data or removable storage media. This LSW does not cover unforeseen forces that include, but are not limited to: spyware infections, malware, virus infections, worm infections, Trojans, electrical storms, floods, or customer negligence. This LSW does not cover on-site/in-home service, pick up/delivery, and/or travel charges and these items may be charged additionally for warranty work. Products, used (refurbished) parts, and systems are not covered under this warranty. Please refer to our satisfaction guaranteed statement for more information regarding product warranties.

Term of Warranty:

The LSW period commences on the date of original invoice purchase. The warranty period is for thirty (30) days. The warranty period is not extended if we repair or replace a warranted product or any parts. We may change the availability of limited warranties, at our discretion, but any changes will not be retroactive.

Obtaining Warranty Service:

We are here to help you. Please contact or visit one of our stores as soon as possible so we may resolve the issue quickly. See the front of this document for store contact information. If we believe your equipment does exhibit a defect in workmanship within the warranty period, we will provide the warranty services applicable to the Product at our sole discretion.

Resolution:

We will attempt to resolve warranty issues over the telephone and/or via remote service connection. If telephone/remote resolution is not possible, we will require you to bring your equipment to one of our stores for further diagnostics. If you request in-home/onsite service, all regular travel charge(s) and in-home service rates apply. We will then issue a new ticket and resolve issue within reasonable means. Please contact us for pricing and service availability details.


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