For many software related issues, we can connect remotely to your computer and fix the issue without having you carry in your computer to our store for repair. With our Annual Online Remote Support Plan, we'll connect remotely to your computer and fix it while you watch!

We Can Help You With

- Basic Virus Removal - Slow PC - Software Install - Printer Support - Email Support - Browser Hijack - Data Backup - Internet Security - And More!

Plan Includes:

- Online Remote Tech Support for 12 Months

- Discount on 12 Month Subscription of Webroot Internet Security with Antivirus (If purchased with plan)

- Discount on Computer Diagnostics when covered PC requires Carry-In or Mail-In Services

- RUSH Carry-In/Mail-In Service if your computer requires a trip to our store*

- FREE Return Shipping on Mail-In Service*

This plan is not available for our B2B customers. Online Remote Service appointments are available during our regular business hours only. Our hours are listed on our Contact Us page. Plan covers 1 PC. Additional computers may be added to plan in a single household for additional cost. Service Calls available for customers within 30 miles from our Williston, OH location, however, are not included in this plan. Plans do not automatically renew.

*If service requires Carry In or Mail In Service, we will treat it as a RUSH service and place your device next in line.