No. However, you might want to contact us to see our current workload.

It depends on the issue, parts, and how busy we are! Diagnostics usually take 24–48 hours once we start. Expect about a week without your device—but no worries, we’ve got loaner laptops for a small fee if you need one! 🎉

If you are bringing in a desktop, no. If you are bringing in a laptop, yes. If you are bringing in an All-in-One, yes. If you are bringing in a printer, yes.

We offer limited services for Apple products. We can handle virus/malware removal on iMacs and data transfers. However, we don't perform hardware repairs on Apple products. For those, we recommend visiting an Apple Store.

Yes, we do! But sometimes, it's more cost-effective to replace your Chromebook than to repair it.

Yes! We offer on-site service for homes and offices when that’s the best fit. You can also choose carry-in, remote, or mail-in support, so you’ve got options!

You can bring us desktops, laptops, all-in-ones, Chromebooks, and many other computers for help! Not sure if your device qualifies? Reach out and we’ll check it out for you.

Yes! We can set up your new computer and help move your files, apps, and settings over so you can get up and running fast. Ask us about the best service option for you!

Yes, if you can! Backing up your files first is always the safest move. We’ll do our best to protect your data, but a backup gives you extra peace of mind. We do offer Data Backup Assurance, where we back up your entire drive before performing service. Contact your service advisor for details.

Easy! Just submit a service ticket online or contact us by phone or email. We’ll review your issue and get you moving in the right direction fast!