You should receive an email within the next hour containing instructions on how to ship us your device. A document will be attached to the email, which you'll need to print off and include with the package before mailing. If any charges are due at this time, we will email you an invoice which you can pay online.
The sooner you mail your device, the sooner we can get working on it!
Please feel free to email us a with any questions. We also welcome your phone calls. Please leave a voicemail if we miss you! 419.972.4167